Intellectual Property Claim

At Lordofdot, we are committed to upholding the highest standards of integrity regarding the creative works and intellectual property of others. This policy outlines our procedures for addressing claims of intellectual property infringement related to our selection of pet Accessories, Beds, Carriers, Pet Bowls, and Toys.

1. Our Intellectual Property Commitment

We strive to ensure that all products and content featured on our website are original or properly authorized for use. We respect the trademarks, service marks, and copyrights held by third parties and expect our partners and users to do the same.

2. Reporting a Claim

If you believe that your intellectual property rights have been violated by any content on our site, please provide a formal notice to our support team. To process your claim efficiently, please include the following information:

Identification of the Work: A detailed description of the intellectual property (e.g., trademark, design, or copyright) that you claim has been infringed.
Location of the Material: The specific URL(s) on our website where the allegedly infringing material is located.
Contact Information: Your full name, address, telephone number, and email address.
Statement of Authority: A statement that you are the owner of the intellectual property or are authorized to act on the owner's behalf.
Statement of Good Faith: A statement that you have a good faith belief that the use of the material is not authorized by the owner, its agent, or the law.

3. Submission and Review Process

Please submit your intellectual property claims to our dedicated support channel. Our team reviews submissions during our standard operational hours.

Email: support@lordofdot.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Upon receipt of a valid claim, Lordofdot will investigate the matter and, if necessary, expeditiously remove or disable access to the infringing material.

4. Impact on Orders

If a product is removed due to an intellectual property dispute after an order has been placed, we will notify the affected customers immediately. In such cases:

We will cancel the pending order for the affected item.
A full refund will be issued to the original payment method, such as PayPal or Venmo, within 7 business days.

5. Limitation of Liability

While we make every effort to prevent the listing of infringing products, Lordofdot acts in good faith based on the information provided by our fulfillment partners. We are not liable for any indirect or consequential damages resulting from the presence of allegedly infringing material prior to receiving a formal notice.